About Trustly
Trustly is a payment provider that enables customers to make instant online bank transfers directly to their SBK account without paying any fees.
To learn more about Trustly and Open Banking, please read here.
Limits and fees
| Deposits | Withdrawals | |
| Fee | Free | Free |
| Minimum | £10 /€ 12.5 | £10 /€ 12.5 |
| Maximum | N/A | N/A |
Processing time
- Trustly deposits are processed instantly.
- Trustly withdrawals are processed within 1-2 business days.
Fees
- SBK absorb both deposit and withdrawal fees when using Trustly.
Additional information
Deposits
- SBK will only accept deposits in the specific currency you have designated for your SBK account.
Withdrawals
- All withdrawals from SBK are subject to our closed-loop policy. Where multiple deposit methods have been used you will be limited to withdrawing up to the deposited amount until net deposits are satisfied across all methods.
How to make a deposit
From the ‘Funds’ section, select ‘Deposit’.
Once on the ‘Deposit Funds’ screen select ‘Add a new payment method’ and choose Trustly.
Enter the amount you wish to deposit and tap 'continue'
Please select your bank and enter the requested information. This will vary from bank to bank and can include your bank credentials, membership number, card number or online banking username.
After entering your deposit you will be redirected to one of our secure payment providers to enter your details. Once the payment is processed you’ll be returned to SBK.