When users upload personal documents to verify their account with Smarkets we ensure the strictest security measures are taken:
- The preferred way for users to submit documents is via our file upload page in the SBK app.
- All communication with Smarkets goes through encrypted in transit and at rest which means that it’s encrypted and cannot be decrypted by anyone.
- Access to these documents is controlled via authentication password and restricted to Smarkets employees who work directly with the product.
- Smarkets employees can only access the documents via the admin interface.
- Access rights to the document section of admin is only granted to users who have a business reason to have access, i.e. customer support operatives who need to verify that your documents are correct.