1. Account rules
1.1 Indiana law prohibits persons under the age of 21 from wagering and/or collecting winning wagers from SBK. SBK is provided by Smarkets USA Op Co in partnership with Rising Star Casino Resort.
1.2 United States residents can register an account with SBK, even if they are not currently located in Indiana. However, only customers physically located in Indiana will be allowed to place bets. SBK may refuse access to its services from any particular jurisdiction at any time.
1.3 You agree to abide by these rules at all times:
- Not acting in the interests of any third party.
- Not utilising funds originating from any criminal or illegal activity or activities.
- Not utilising bank accounts, debit cards, credit cards they are not authorised to use.
- Not going to attempt to gain unauthorised access to the website or alter its software in any way.
- Not going to take part in or organise any criminal actions against SBK, its affiliates, and other patrons
1.4 You are prohibited from selling, transferring and/or acquiring accounts for or from other patrons.
1.5 You must not collude with other players or in any way distort normal game play.
1.6 In the event that you breach any provision in these rules, SBK reserves the right to close your account and may confiscate any available funds. In certain cases, where required by law, such funds shall be forfeited to the state or federal government.
1.7 You must submit the correct information during your registration. This information should include, but is not limited to; your full name as per your official identification documents, your full and current residential address, and/or email address as required. You also agree to update this information at the earliest and most reasonable opportunity should there be any changes to the personal data that you have provided.
1.8 You may only open and maintain one account, and you must open this account personally.
1.9 SBK may, at its own discretion and without having to provide any justification, refuse to open an account or close an existing account, including, but not limited to, when we have reasonable suspicion that multiple accounts are traced to the same address, IP address or mobile phone. We may also freeze any winnings on such accounts. Any existing contractual obligations will be honored, except in the cases where we suspect that the accounts are connected to underage gambling and/or involved in criminal acts, including but not limited to money laundering.
1.10 All accounts are opened in and all transactions are made in U.S. dollars.
1.11 You shall not treat SBK as a financial institution. No interest is paid on any funds, irrespective of the amount held in your account.
1.12 Winning tickets may be subject to IRS reporting and withholding guidelines. Winning tickets subject to IRS reporting and/or withholding will be posted to the patron account based on the federal and state withholding rates. SBK will also furnish a W-2G to the patron if there is a taxable/reportable winning.
1.13 During the registration process you will be able to choose your login email and password. You can change this password at any time.
1.14 You must keep your login credentials secret at all times, and you remain solely responsible for the security and confidentiality of your account.
1.15 If a bet is placed using your account, the bet will be considered to have been made by you and therefore once accepted by us, it shall be considered valid unless it contravenes any other term.
1.16 SBK retains the right to examine and confirm your identity. When deemed necessary, SBK will request that documentation proving your identity and residency is forwarded to its offices. Examples of documentation requested could be certified copies of photo identification cards, bank statements, references, last utility bill or photocopy of credit card. In the event that you do not provide us with sufficient identification information, in accordance with SBK internal procedures or those required by regulatory authorities, SBK may suspend the account and all account functionality, including, but not limited to, bet management and withdrawal of funds or close the account.
1.17 SBK retains the right to make any queries regarding the source of any funds deposited with SBK. Should you fail to provide satisfactory responses to our queries, SBK may suspend the account and all account functionality, including, but not limited to, bet management and withdrawal of funds or close the account. SBK may pass on such information, as it deems necessary to the relevant authorities.
1.18 You may close your account at any time by withdrawing all funds and emailing us.
1.19 Following termination, suspension or exclusion of your account, SBK will, in the normal course of business, return any funds in your account and again following the settlement of any open bets. We do, however, reserve the right to withhold the funds in your account from you pending the result of any investigation where:
- We suspect you have acted in breach of these rules, including where we suspect the account has been linked with fraudulent or dishonest activity; and/or
- We have to withhold the funds in your account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.
1.20 SBK will not knowingly accept wagers from Prohibited Sports Wagering Participants, as defined by Indiana regulations. This includes the following:
- Any entity that is not an individual.
- A person who is not 21 years of age.
- Directors, officers, and employees of Rising Star Casino Resort and sports wagering vendors and service providers as well as a relative living in the same household of such individuals.
- With respect to a sporting event sponsored, organized, or conducted by a particular sport’s governing body, any of the following:
- An employee of the sport’s governing body.
- A game official employed by or under contract with the sport’s governing body.
- A coach, manager, or other personnel employed by or under contract with a member club of the sport’s governing body.
- An athlete who is:
- under contract with a member club of the sport’s governing body in the case of a team sport; or
- Eligible to participate in events conducted by the sport’s governing body in the case of an individual sport.
- An employee of a union representing athletes or game officials.
- A relative living in the same household of an individual described in the above sections A. through E.
- An individual convicted of a state or federal crime relating to sports wagering.
- An individual who has enrolled in the Internet Self Restriction Program (“ISRP”), the Voluntary Exclusion Program (“VEP”), or the statewide exclusion program.
- Individuals engaging in conduct that undermines the integrity of sports wagering or the sporting event involved, including but not limited to, an attempt to place a wager as an agent or a proxy for another individual.
2. Betting rules
Before placing a bet you should make yourself aware of the general betting rules rules in sections 6 which form a part of these house rules. Please also note that betting rules can vary between operators in the industry.
2.1 A bet can only be placed by you.
2.2 A bet can only be placed via the SBK app on a mobile phone.
2.3 You may only place a bet if you have sufficient funds in your SBK account.
2.4 Once settled, the bet will be governed by the version of Terms and Conditions and Betting Rules valid at the time the bet is accepted.
2.5 A bet is deemed to have been placed when confirmation of SBK’s acceptance of the bet is received on your mobile device.
2.6 You declare that at the time you place a bet, you have no knowledge as to the outcome of the respective events. Bets on games in which you have gained access to insider information are not allowed. Where there is a suspicion of a violation of this rule, SBK retains the right to void the bet and refuse to pay out winnings. It also retains the right to take any further action to protect its legitimate interests and to comply with other laws and regulations.
2.7 You will be automatically deemed to have insider information if you are identified as a professional or collegiate athlete, team employee or owner, coach, manager, handler, athletic trainer, league official or employee, referee, umpire, sports agent, or employee of a player or referee union, as well as those within the same household of the above, and you place a wager on a sport in which you participate.
2.8 Bets placed after the outcome of an event has been determined may be voided at SBK’s sole discretion.
2.9 SBK retains the right to suspend any market and to cancel existing offers, if necessary. Any pending bets due to an in-play betting delay will be rejected and stake will be refunded to the patron’s balance.
2.10 A list of all the bets, their status and details are available to you on the SBK “Open Bets” tab.
2.11 Should SBK decide to close your account, bets which have already been placed will be honored and you will be paid any winnings on those bets.
2.12 All bets are matched and payoffs calculated based on percentage odds; any bets submitted in decimal, fractional or American odds formats are first rounded to the nearest 100th of a percent.For example a payout under the decimal odds format for a single wager is calculated as follows: stake * decimal odds. If a patron bets $10 at odds of 2.0, the patron will receive a return of $20 if they win. Once you subtract the stake you invested, it leaves you with a profit of $10.
2.13 The conversion to percentage odds can result in rounding to the nearest penny for both wager stake and winnings paid to customers.
2.14 A mistake regarding the details of a bet placement will not influence the validity of the bet.
2.15 When you place a bet, you acknowledge that you have read and understood in full all of the terms and conditions and game rules regarding the bets offered by SBK as stated in these rules.
2.16 When placing a bet, you are aware that slower devices or internet speeds may hamper user experience and provide disadvantages when navigating the site and placing bets on SBK.
2.17 SBK manages your account, calculates the available funds, the pending funds, the betting funds as well as the amount of the winnings. Unless proved otherwise, these amounts are considered as final and are deemed to be accurate.
2.18 You must check that the stake and potential payout are correct before placing bets.
2.19 A straight wager resulting in a push will be considered “no action” and the original stake will be refunded.
2.20 Parlay Wagers:
- Payoffs on parlay wagers are determined using standard Money Line calculations.
- Pushes and refunds in a parlay cause the wager to reduce the payoff bracket representing the number of remaining teams. If the parlay reduces to just a single event, the single event becomes a straight wager.
2.21 SBK reserves the right to determine minimum and maximum wager limits on all events, including on a wager-by-wager basis. The exact value of the wager is specified in the field where the bet amount is entered. SBK and their affiliates make no guarantee that any wager placed within or for the maximum bet shall be accepted.
2.22 You are responsible for ensuring that any bet you place is on your intended selection. For example, in the case of two soccer teams playing each other in different competitions in quick succession you must ensure that you know you are placing the bet on the chosen event.
2.23 The odds listed for a particular bet may be subject to change depending on the size of the wager stake you wish to place.The new odds will be shown to the patron prior to the bet being placed. The patron will have an opportunity to accept the new odds or withdraw their bet.
2.24 Wagering options, other than in-game wagers, are available up until the official start time, unless otherwise specified on the sports wagering platform. Any wager accepted after the official start time, other than in-game wagers, is void.
2.25 You are fully responsible for the bets placed on SBK. SBK will never question you about the relevance of the bets you wish to place and will not be held responsible for mistakes that could have been made during the placing of such bets, including the stake amounts, odds or side of the bet.
2.26 Winnings will be paid into your account once the result of your wager is confirmed. However, SBK reserves the right to set aside any winnings should there be investigations into the result of an event caused by a suspicion of criminal activities that may have affected the result of the event. If the irregularity is confirmed, then SBK retains the right to void any related bets.
2.27 Should SBK become aware that you have placed a number of bets from different accounts you have irregularly opened, all bets will be voided. SBK retains the right to take further action as deemed necessary.
2.28 Our services are provided for legitimate betting purposes only. You agree not to bet on any market with the intention or the effect of adversely affecting its integrity. You also agree not to obstruct or hinder SBK’s business operations.
2.29 In the interest of preserving the integrity and fairness of the sportsbook, SBK retains the right to void bets we deem to be an obvious error (see section 3 below).
2.30 Collusion, either through the use of the public chat facilities or by any other means, is forbidden.
2.31 It is your responsibility to keep records of your transactions.
2.32 You agree to inform us as soon as you encounter any errors in the SBK software.
2.33 SBK accepts various methods for funding Wagering Accounts, such as (but not limited to)
- Wire transfers for deposits into accounts. Wires are subject to pre-approval and may be returned at SBK’s discretion.
- ACH electronic
- Credit card or debit card.
- Any other method as approved by the Indiana Gaming Commission.
2.34 Wagers will not be accepted at other than the posted terms.
3. Cancellation of Wagers
3.1 SBK will only cancel, change, or remove individual betting markets in cases of obvious error. Obvious error is defined as:
3.1.1 A match is cancelled, amended, removed or terminated in such a way that makes it impossible to resolve a wager that has been placed.
3.1.2 An error in event creation leads to the creation of an invalid or unauthorised event.
3.1.3 The odds on offer for the wagering selection are +/- 15% of the ‘fair market price’ at the time of bet placement; with ‘fair market price’ being determined by reference to published odds available elsewhere at the time.
In case of an obvious error then that wager shall be deemed null and void and will be credited back to the Patron’s account.
3.2 SBK management will cancel any bets from Prohibited Sports Wagering Participants, in accordance with Indiana Gaming Commission regulations.
3.3 If SBK management cancels a wager for any reason, any affected patrons will be promptly notified. SBK will cancel a wager in accordance with the rules noted in 3.1 and 3.2 above.
3.4 In the event of a wager placed by a person later determined to be ineligible based on section 1.21 of this document, SBK will void the wager and return any deposited funds.
3.5 Games must be played on a scheduled date. Postponement that exceeds 24 hours constitutes no action and money will be refunded. When an event is cancelled, all related bets will be void automatically. If any event is abandoned due to injury, bad weather, crowd trouble, etc., all bets that have already been settled up until the time of abandonment will stand.
4.1 An individual may request to have their name placed on the Company’s Voluntary Self-Exclusion List by completing a Self-Exclusion application and following the outlined procedures. The process provides that a person’s request to be voluntarily excluded shall be for a minimum period of six months, also providing the ability to do a 12 or 60 month exclusion.
4.2 The Indiana Gaming Commission maintains a Voluntary Exclusion Program (VEP) allowing individuals to self-exclude from all Indiana casinos by completing just one form. A person may sign up at any Indiana casino, at the IGC office in Indianapolis or with a designated problem gambling treatment provider for one year, five years or lifetime exclusion. More information may be found here: https://www.in.gov/igc/2331.htm
4.3 The Indiana Gaming Commission also maintains the Indiana Internet Self-Restriction Program (ISRP) which enables individuals to request to be barred from participating in licensed mobile sports wagering in Indiana. A person may sign up for the ISRP online via the IGC website at www.in.gov/igc/ISRP. A person may select the length of self-restriction of one year or five years.
4.4 SBK offers the following options for gaming responsibly:
- Deposit Limit – Set the maximum deposit limit for a selected time frame: daily, weekly, or monthly.
- Loss Limit – Set the maximum loss limit for a selected time frame: daily, weekly, monthly or yearly.
- Self exclusion Limit - Select if the player wishes to take a break from their account for a minimum of 6 months, with the option of 1 or 5 years.
More information on responsible gaming limitations may be found here: Responsible Gambling.
5.1 SBK will endeavour to make your experience with us an enjoyable one. However, there may be occasions where you feel dissatisfied with the quality of our product or of our customer service. You may raise a complaint by addressing an email to our customer support. Your complaint will be escalated to management and we will endeavor to tackle it within five (5) working days of receipt.
5.2 In the event that SBK is unable to resolve the dispute and there is a deadlock in place, customers can contact the Indiana Gaming Commission with a copy of the complaint, SBK’s response and including all relevant documentation, as applicable.
The contact details for the Indiana Gaming Commission is: swpc@igc.IN.gov.
Last updated: 02/28/2022