The survey closes on 17th October 2024 at 14:00 GMT.
Who can take part?
- Users who have an open account with SBK and have received the survey directly from Smarkets/SBK via email
What do I need to do?
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When completing the survey, you must enter the email address connected to your SBK account (the one where you received the email with the survey)
- You must respond to every mandatory question or section and successfully submit the survey. Any mandatory question or section is marked with an asterisk (*)
- Your feedback is extremely valuable to us so please take the time to think about each answer before selecting the appropriate answer
What can I win?
- 200 people to complete the survey fairly will receive a one-time £2/€2 free bet in their SBK account. This free bet can be used on any Horse Racing event but the odds must be equal to or greater than 2/1 (3.0). Smarkets will randomly pick 200 users who complete the survey before 14:00 GMT, on Thursday, the 17th of October, 2024
How and when will I get the £2/€2 in free bets?
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If you are one of the winners, the free bets will be manually added to your account and on the Thursday, the 17th of October, 2024, around 16:00.
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When you are credited you will see your promo balance increase by £2/€2
Important notes on free bets
- Free bets can be placed on all Horse Racing Events
- Free bets can be placed in denominations of £2
- If your free bet is settled as a win, the winnings will be added to your withdrawal balance:
- a £2 free bet placed on a selection at odds of 3/1 (4.0) that is settled as a win would result in £6 winnings being added to your withdrawable balance, with the £2 free bet stake not returned
- If a free bet has been used on a selection that has been voided then the free bet stake will be returned
- Free bets that have not been used will expire 14 days after they have been credited to your promo balance
- Free bets cannot be redeemed for cash at any time
Anything else I need to know?
- Survey submissions will be accepted until 14:00 GMT on 17th October 2024. Smarkets reserves the right to extend the timeframe for survey completion at its own discretion
- Smarkets reserves the right to not credit the £2/€2 in free bets if the account is suspended or self-excluded (whether such action happened before or after survey completion)
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If you know someone who would like to complete the survey, feel free to contact Customer Support and the team will reach out if they fit the requirements. However, they won’t be eligible for the free bets
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Standard SBK Terms and Conditions apply
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Employees of Smarkets are not eligible for this promotion