In rare instances, the app may become unavailable due to planned or unplanned downtime. Any planned downtime will be timed in order to minimise the impact on our customers.
Note: In any instance the app is unavailable you can contact our dedicated customer service team in the following ways:
Phone: +44 207 617 7413 (Customers only, 09:00-19:00)
Live Chat: Logged in users only (Depending on the severity of the issue)