If you have forgotten your password, you can request a new password by following the forgotten password procedure.
- On the login page, click ‘Forgot password?’. This will redirect you to the password reset page.
- Once on the password reset page, you will need to enter your email address and date of birth.
- Instructions on how to reset your password will then be sent to you via your SBK registered email address. At the bottom of this email thread, there's also a link to reset your password which is in a green box. Kindly click on it and follow the steps to reset your password.